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News + Events

Maximize Your Insurance Plan with Non-Insured Benefits

The purpose of health insurance is to protect the insured from unexpected, high medical costs. But if the insurance plan isn’t completely understood or being used to its full potential, employers and employees will lose money (and face increasing premiums) due to unnecessary services and

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Be Prepared for the Unexpected: How to Proactively Help Working Caregivers

A few years ago, my grandmother fell down the stairs of the house she was living in alone. This one event resulted in two major changes: My grandmother had to give up her independence and her home to get the help she needed; and my mom was suddenly thrust into a new role she wasn’t prepared for

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Promoting a Culture of Health

Okay, I’ll admit... promoting a culture of health today within the workforce is not exactly like pressing the “easy button.” But there are solutions, which can be deployed with minimal staff resources and expertise while fitting into those tight budgets employers unfortunately have to continue

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Engaging Millennials in the Workforce

While reading the latest issue of Benefitspro Magazine, I stumbled upon an intriguing statistic: “More than 1 in 3 American workers today are millennials (adults ages 18 to 34), and they have officially surpassed Generation X to become the largest segment of the American workforce.”[1]

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Identity Theft: It's not a matter of if, but a matter of when it will happen to you!

My Story

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The Workforce is A-Changin’

Bob Dylan hit the nail on the head when he sang, “The times they are a-changin’.” Even though that was written decades ago, it still applies, especially to today’s workforce. And brokers need to adapt if they want to survive.

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Hitting a “Home Run” with Your Exchange

In my March blog, I wrote about the increasing popularity of exchanges and suggested some essential research steps to providing the right benefit mix in your exchange. (Hint: It’s not a cookie-cutter solution.)

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Superior Customer Service Is No Longer a Luxury

These days, every company’s livelihood depends on its level of customer service. Did you know U.S. brands lose approximately $41 billion each year due to poor customer service [1]? To make matters worse, 65% of surveyed consumers said they've cut ties with a brand over a single poor customer

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Got Exchange?

Remember those Got Milk® ads? They were everywhere. These days, this catchy tagline would work just as well for exchanges. Maybe something like, “Got Exchange? If you don’t, it’s time to get on board.”

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Don’t Be A Late Adopter

Years ago, I invited a friend over to watch a football game. After a controversial play, he asked me to rewind and pause the game so we could see exactly what happened. When I told him I couldn’t do that, he looked at me like I had two heads and said, “You mean you don’t have TiVo?”

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