Brian Latkowski
Maximize Your Insurance Plan with Non-Insured Benefits
The purpose of health insurance is to protect the insured from unexpected, high medical costs. But if the insurance plan isn’t completely understood or being used to its full potential, employers and...read more
Be Prepared for the Unexpected: How to Proactively Help Working Caregivers
A few years ago, my grandmother fell down the stairs of the house she was living in alone. This one event resulted in two major changes: My grandmother had to give up her independence and her home to...read more
Promoting a Culture of Health
Okay, I’ll admit... promoting a culture of health today within the workforce is not exactly like pressing the “easy button.” But there are solutions, which can be deployed with minimal staff...read more
Engaging Millennials in the Workforce
While reading the latest issue of Benefitspro Magazine, I stumbled upon an intriguing statistic: “More than 1 in 3 American workers today are millennials (adults ages 18 to 34), and they have...read more
The Workforce is A-Changin’
Bob Dylan hit the nail on the head when he sang, “The times they are a-changin’.” Even though that was written decades ago, it still applies, especially to today’s workforce. And brokers need to...read more
Hitting a “Home Run” with Your Exchange
In my March blog, I wrote about the increasing popularity of exchanges and suggested some essential research steps to providing the right benefit mix in your exchange. (Hint: It’s not a cookie-cutter...read more
Superior Customer Service Is No Longer a Luxury
These days, every company’s livelihood depends on its level of customer service. Did you know U.S. brands lose approximately $41 billion each year due to poor customer service [1]? To make matters...read more
Got Exchange?
Remember those Got Milk® ads? They were everywhere. These days, this catchy tagline would work just as well for exchanges. Maybe something like, “Got Exchange? If you don’t, it’s time to get on...read more
Don’t Be A Late Adopter
Years ago, I invited a friend over to watch a football game. After a controversial play, he asked me to rewind and pause the game so we could see exactly what happened. When I told him I couldn’t do...read more