With “stay-at-home” measures in place across the country, virtual healthcare solutions are more important than ever. Direct your groups and members to these benefits:
Doctors Online
Doctors Online, powered by eDocAmerica, is an email-based communication tool available 24/7 to answer questions about COVID-19 and triage symptoms as needed. The benefit connects the user to a healthcare professional who can provide trusted help and up-to-date info. Employers and members with access have unlimited use of this free service. Doctors Online has increased their on-call medical staff, who are equipped to work remotely and will continue to service employees during this time.
Doctors Online Plus
Getting requests to talk to a human? Doctors Online Plus provides a 24/7 nurseline in addition to the email-based tool so members can speak directly with a nurse over the phone.
NurseLine
With Health Advocate’s NurseLine, registered nurses are available by phone 24/7 to address members’ coronavirus questions and concerns. Members can call a nurse for self-care tips, how to best prevent illness, or what to do if they’re sick.
Telemedicine
Telemedicine helps members avoid crowded waiting rooms and expensive ER visits with 24/7 access to doctors by phone or video. Doctors offer a diagnosis, treatment options, and prescription, if medically necessary, for non-emergency conditions. Our telemedicine vendors include Teladoc, MeMD, and MDLIVE.
